Privacy Policy

1. General information

1. This policy applies to the Website operating at the url: https://autopharm.pl
2. The website Operator and Personal Data Administrator is: AUTOPHARM Grzegorz Siwek ul. Pasłęcka 43/19, 03-137 Warsaw, VAT ID (NIP): 8641572800, REGON: 292669691
3. The operator's contact e-mail address: info@autopharm.pl
4. The Operator is the Administrator of your personal data with regard to data provided voluntarily on the Website.
5. The Website uses personal data for the following purposes:
• Handling inquiries via the form
• Providing ordered services
• Presenting an offer or information
6. The Website performs the functions of obtaining information about users and their behavior in the following way:
   1. Through data voluntarily entered in forms, which are inputted into the Operator's systems.
   2. By saving cookie files in end devices.

2. Selected data protection methods used by the Operator

1. The login and personal data entry locations are protected in the transmission layer (SSL certificate). This ensures that personal data and login data entered on the website are encrypted on the user's computer and can only be read on the target server.
2. The Operator periodically changes their administrative passwords.
3. To protect data, the Operator regularly makes backup copies.

3. Hosting

1. The website is hosted (technically maintained) on the servers of the operator: lh.pl
2. In order to ensure technical reliability, the hosting company keeps logs at the server level. The following may be logged:
   • resources identified by the URL identifier (addresses of requested resources – pages, files),
   • time of inquiry arrival,
   • time of sending the response,
   • client station name – identification carried out by the HTTP protocol,
   • information about errors that occurred during the execution of the HTTP transaction,
   • URL address of the page previously visited by the user (referer link) – if the Website was accessed via a link,
   • information about the user's browser,
   • information about the IP address,
   • diagnostic information related to the process of independent ordering of services via registrars on the website,
   • information related to handling e-mails directed to the Operator and sent by the Operator.

4. Your rights and additional information about how data is used

1. In some situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary to fulfill the contract concluded with you or to fulfill obligations incumbent on the Administrator. This applies to the following groups of recipients:
   • hosting company on an entrustment basis
   • authorized employees and associates who use the data to achieve the purpose of the website
   • public authorities
   • companies providing marketing services for the Administrator
2. Your personal data is processed by the Administrator for no longer than is necessary to perform related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, data will not be processed for longer than 3 years.
3. You have the right to request from the Administrator:
   • access to personal data concerning you,
   • their rectification,
   • deletion,
   • restriction of processing,
   • and data portability.
4. You have the right to object to the processing indicated in section 3.3 c) regarding the processing of personal data for the purpose of fulfilling the legitimate interests pursued by the Administrator, including profiling, provided that the right to object cannot be exercised if there are valid legitimate grounds for processing that override your interests, rights, and freedoms, in particular establishing, pursuing or defending legal claims.
5. The Administrator's actions can be appealed to the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw.
6. Providing personal data is voluntary, but necessary to operate the Website.
7. Actions consisting of automated decision-making may be taken in relation to you, including profiling for the purpose of providing services under the concluded contract and for the purpose of carrying out direct marketing by the Administrator.
8. Personal data is transferred from third countries within the meaning of personal data protection regulations. This means that we send them outside the European Union.

5. Information in the forms

1. The website collects information voluntarily provided by the user, including personal data, if they are provided.
2. The website may save information about connection parameters (time stamp, IP address).
3. The website, in some cases, may save information facilitating the linking of data in the form with the e-mail address of the user filling out the form. In this case, the user's e-mail address appears inside the URL of the page containing the form.
4. The data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. in order to process a service request or commercial contact, register services, etc. Each time the context and description of the form clearly inform what it is used for.

6. Administrator logs

1. Information about user behavior on the website may be subject to logging. This data is used to administer the website.

7. Important marketing techniques

1. The Operator applies statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The Operator does not provide personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies in the user's end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
2. The Operator applies remarketing techniques allowing the adjustment of advertising messages to user behavior on the website, which may give the illusion that the user's personal data is used to track them, but in practice no personal data is transferred from the Operator to advertising operators. A technological condition for such activities is enabled cookie support.

8. Information about cookies

1. The website uses cookies.
2. Cookie files (so-called "cookies") constitute IT data, in particular text files, which are stored on the Website User's end device and are intended for using the Website's internet pages. Cookies usually contain the name of the website they come from, their storage time on the end device, and a unique number.
3. The entity placing cookies on the Website User's end device and accessing them is the Website operator.
4. Cookies are used for the following purposes:
   1. maintaining the Website user's session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
   2. achieving the purposes specified above in the "Important marketing techniques" section;
5. Two basic types of cookies are used within the Website: "session" (session cookies) and "persistent" (persistent cookies). "Session" cookies are temporary files that are stored on the User's end device until logging out, leaving the website or turning off the software (web browser). "Persistent" cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
6. Software for browsing websites (web browser) usually by default allows storing cookies on the User's end device. Website Users can change their settings in this regard. The web browser allows deleting cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.
7. Restrictions on the use of cookies may affect some of the functionalities available on the Website's pages.
8. Cookies placed on the Website User's end device may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Cookie management – how to express and withdraw consent in practice?

1. If the user does not want to receive cookies, they can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites
2. In order to manage cookie settings, select the web browser you use from the list below and follow the instructions:
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera

   Mobile devices:

   • Android
   • Safari (iOS)
   • Windows Phone